Tracking an Outlook Email in Dynamics 365
In Outlook, you can track emails in Dynamics 365 using the Outlook App for Dynamics 365. To do this, log into Outlook and select a message from your customer: Next, click on the Dynamics icon in the top right: Click on regarding to set You will see the message: You will now have the option to view the email in Dynamics 365: This will open a panel in Outlook displaying … Continue reading Tracking an Outlook Email in Dynamics 365