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Hi, I’m Carl.
I work in Engineering at Microsoft and explore Artificial Intelligence, AI agents, Enterprise Apps, and the technologies transforming how we build software.
Microsoft Engineering1,294+ articles8K+ YouTube subscribers
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FeaturedUsing the New Real-Time Streaming Analytics in Dynamics 365 Contact Center
Microsoft has introduced a new real-time streaming analytics experience for Dynamics 365 Contact Center. The new experience, also called the “Supervisor Experience”, is designed…
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