Resco Mobile Client, Online Mode vs Offline Mode

In the Resco Mobile Client, there is online and offline mode when working with your data from Dynamics 365, Salesforce etc. In this post, we will show how it works. Online and offline mode is set by clicking on the computer icon in the Resco Mobile Client. Online looks like below, with the “computer screen” filled in: Offline looks like below, with the screen not filled in: With Online mode … Continue reading Resco Mobile Client, Online Mode vs Offline Mode

Installing the Resco Mobile App for Windows

To install the Resco Field Service Mobile App for Windows, go to: https://www.resco.net/support/downloads/ Select Windows (desktop): Open the file: Click Next: Click Next: Click Next: Click Close: Now, from the start menu, run Resco MobileCRM. You will see below. Click Internal User: Select Standard User and enter your credentials. Click Refresh: It will show as Synchronizing: When complete, you will then be able to use the mobile client:  

Installing the Field Service Mobile App for Dynamics 365

Once you have installed and configured the Resco Mobile Solution in Dynamics 365, you can use the Resco Mobile Client. The client can be downloaded on Smartphones. Click on this link to find the links to your phone app: https://www.resco.net/support/downloads/ Select to Install: Select Internal User: Enter your credentials, i.e. your Dynamics 365 URL, email login, password. Press the refresh icon in the top right, and you will then be connected … Continue reading Installing the Field Service Mobile App for Dynamics 365

Installing and Configuring the Resco Mobile Solution for Dynamics 365

To install the Resco Mobile Solution, first you are using a browser that supports Silverlight and you are running in non-Private mode. Go to: https://www.resco.net/mobilecrm/woodford.html Select the version of the Resco client to install. I will select 2013, 2015, 2016: Download the file: In Dynamics 365, import the file: You will see when complete: Once downloaded, click Publish All Customizations: Refresh Dynamics 365. You will see MobileCRM under Settings. Select Woodford: … Continue reading Installing and Configuring the Resco Mobile Solution for Dynamics 365

Data Contract Cannot be Serialized Error in Dynamics 365 Plugin

When running a plugin, developers may see the error: The data contract type ‘Microsoft.Xrm.Sdk.OrganizationServiceFault’ cannot be serialized in partial trust because the property ‘ExceptionRetriable’ does not have a public getter. One reason for this, is when you are using tracing in your plugin, you should have tracing enabled in Dynamics 365 settings. Code: In System Settings, enable:  

Recognize Your Customers with Face Recognition, Cloud AI, and Dynamics 365

Artificial Intelligence has been influencing how we live for some time. And now more than ever, the tech giants have been competing to win businesses and developers with their AI services. Microsoft is one of these, and through it’s Azure cloud it has been democratizing the power of various AI capabilities for businesses and developers to take advantage of. In previous posts I have blogged about using voice recognition technology … Continue reading Recognize Your Customers with Face Recognition, Cloud AI, and Dynamics 365

How to Use the Dynamics 365 Xrm.WebApi

In Dynamics 365 9.x, there are new Xrm.WebApi JavaScript methods available to call the Dynamics 365 Web APIs. These new methods are very useful in that the plumbing for making these calls is taken care of, so as a developer you can easily create, retrieve, update and delete etc in a few lines of code. Here we will go through examples of how to use the API. Create To create a … Continue reading How to Use the Dynamics 365 Xrm.WebApi

Dynamics 365, TLS 1.2 and How to Fix Your Apps

TLS, “Transport Layer Security” is a protocol that provides privacy between 2 applications. TLS has two layers, 1) TLS Record Protocol, which provides security, and 2) TLS Handshake Protocol, which allows the apps to authenticate. TLS 1.2 is the latest release. As the specification states: The primary goal of the TLS protocol is to provide privacy and data integrity between two communicating applications. TLS is supported by the Microsoft .NET Framework in … Continue reading Dynamics 365, TLS 1.2 and How to Fix Your Apps

Dowload Dynamics 365 Entity Record Photo in C#

In Dynamics 365, records can have photos attached to them. For example, let’s say we have a custom entity called Guests, which have the entity photo attached: In this post, we will create a C# app to download all the images on this entity using C#. First, create a new console app in Visual Studio: Install Xrm Tooling: There are a few fields related to the entity image. These are: … Continue reading Dowload Dynamics 365 Entity Record Photo in C#

Dynamics 365 WebAPI and C# – Configuring Sample Code

Microsoft has downloadable samples that demonstrate using the Dynamics 365 WebAPI with C#. The samples contain examples of using HttpClient getasync, sendasync with JSON. The samples can be downloaded at https://code.msdn.microsoft.com/CRM-Web-API-Functions-and-a44416bb, with the code walkthrough at https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/webapi/web-api-functions-actions-sample-csharp. In this post we will configure the code to run with Dynamics 365. First, click to download: You will see: Open the solution in Visual Studio: You will see: In NuGet, click Restore in the … Continue reading Dynamics 365 WebAPI and C# – Configuring Sample Code