Here we will go through closing an opportunity in Dynamics 365. First we will create an opportunity. To do this, go to Sales->Opportunities:
This will open the opportunities:
Select New to create a new opportunity:
Enter new products:
Notice the options for Close as Won and Close as Lost.
Clicking Close as Lost, we see:
The status reason has the options:
We can also select the actual revenue and competitor.
Closed as Won produces the following:
There is no option to change the status. The competitor field here is not editable.
Note the statuses for the opportunity and the opportunity close entity:
|0 : Open||1 : In Progress|
|2 : On Hold|
|1 : Won||3 : Won|
|2 : Lost||4 : Canceled|
|5 : Out-Sold|
|0 : Open||1 : Open|
|1 : Completed||2 : Completed|
|2 : Canceled||3 : Canceled|
Note in customizations, these entities are separate: