Posts

Help Your Customers with a Customer Self-Service Portal Using Power Apps Portals

Power Apps Portals are functionality that can be used by Dynamics 365 / Power Apps environments for quick, customizable out-of-the-box portals. These portals can provide many advantages for businesses, including giving customers round-the-clock self-service support and the ability to create their own cases online in a secure environment. There are a few types of portals that are currently available for organizations to take advantage of. These portals are: Community Portal Customer … Continue reading Help Your Customers with a Customer Self-Service Portal Using Power Apps Portals

Convert Your Common Data Service Power Automate Flows to Run as Azure Logic Apps

Imagine a situation where you have created a Power Automate Flow, and you want to convert it to an Azure Logic App so you can take advantage of the Azure Logic App features. Let’s look at how to do this with a Common Data Service example. There are a couple of “gotchas” we will note. First, let’s create a simple Power Automate Flow. Our flow will do the following – … Continue reading Convert Your Common Data Service Power Automate Flows to Run as Azure Logic Apps

Use Visual Studio to Design Azure Logic Apps

In a previous post, we built an Azure Logic App that integrates with the Common Data Service. We designed the Logic App in the Azure Logic App Designer, which is a web-based app. We can also design Logic Apps in Visual Studio. I will show you how to do this in Visual Studio 2019. First, go to Extensions->Manage Extensions: Under Online, search for Azure Logic Apps Tools for Visual Studio … Continue reading Use Visual Studio to Design Azure Logic Apps

How to Create an Azure Logic App that Integrates with the Common Data Service

Some time back we looked at creating Azure Logic Apps for cloud integrations. In this post, we will look at how to create an Azure Logic App that performs Common Data Service functions based on Common Data Service events. We will create an Azure Logic App that, when an account is created in Dynamics 365 / Power Apps, we will also create a contact and assign that contact to the new account. Let’s … Continue reading How to Create an Azure Logic App that Integrates with the Common Data Service

Make Your Common Data Service Transactions Atomic Using ChangeSets in Power Automate Flows

A new feature in the Common Data Service (Current Environment) connector for Power Automate Flows is the ability to use transactions when performing some platform operations. In this post, we will look at how to use these changeset transactions, which is useful if you need to ensure your create/update/deletes are atomic, meaning if one transaction fails, they all fail, and if one succeeds, they all succeed. This is also useful … Continue reading Make Your Common Data Service Transactions Atomic Using ChangeSets in Power Automate Flows

Creating a Custom Action and Calling it from Web API in Dynamics 365 Power Apps

In Dynamics 365 and Power Apps, we can create Custom Actions and use these with plugins to invoke business-specific code through the Power Apps / Dynamics 365 Web API. These actions don’t even need any parameters to run and can contain no steps. They will simply execute our custom code, which can do whatever we want and we can invoke when we want. In this example, let’s create a plugin … Continue reading Creating a Custom Action and Calling it from Web API in Dynamics 365 Power Apps

KPI Control Error When Opening USD

When opening Unified Service Desk, you may come across the error “The hosted application KPI couldn’t be created” and it refers to the UnifiedServiceDesk.KPIControl.KPI, saying the file does not exist: In the USD configuration, we can see the Demo Customizations customization file is showing no ZIP file being uploaded: And the KPI hosted control points to the assembly it is looking for: To resolve this, let’s install the Web Client … Continue reading KPI Control Error When Opening USD

Create, Update and Share Power BI Themes through the Power BI Desktop UI

Back in July I blogged about how to create themes in Power BI. Creating your own themes involved creating a JSON file. With the latest Power BI update, we are now able to create themes using the Power BI Desktop UI, as well as export themes so you can share them easily. To enable this feature, go to Options in Power BI Desktop and under Preview features select Customize Current … Continue reading Create, Update and Share Power BI Themes through the Power BI Desktop UI

How to Create Trigger and Run Power Automate Flows in Dynamics 365 and Power Apps

Power Automate Flows have tight integration capabilities with Dynamics 365 and Power Apps. In this post, we will look at how to create a Power Automate Flow that will be used in a Power App / Dynamics 365. We will look at the various options of how to run these flows, including running them on demand in Dynamics 365 / Power Apps and having them trigger on events. If you prefer … Continue reading How to Create Trigger and Run Power Automate Flows in Dynamics 365 and Power Apps

Difference between Instant, Automated and Scheduled Flows in Power Automate and How to Change the Type

Power Automate contains different types of flows. The difference between these flows is how they are run. Let’s look at the different types and the difference in triggering these to run. Go to https://flow.microsoft.com and click on Create. We see there are 3 options of flow types: Automated Instant Scheduled Let’s create one of each to see the differences. Automated Flows These run when an event triggers the flow to run. For … Continue reading Difference between Instant, Automated and Scheduled Flows in Power Automate and How to Change the Type