Software + Imagination
In USD, if you are running a hosted control as an IE page, you have the ability to open the same page outside of USD easily. To do this, focus on the page you want to open. Below we have a Contact page in USD: Press CTRL+N. This is the keyboard shortcut for Internet Explorer to open the same webpage in a new window. IE will then load, outside of … Continue reading USD – Open Current Tab in IE Browser
HttpClient is a library in the Microsoft .NET framework 4+ that is used for GET and POST requests. Let’s go through a simple example of using HttpClient to GET and POST JSON from a web application. First, we will create our client application. We will create a new console app in Visual Studio: Add the System.Net.Http namespace. We will pull down JSON data from a REST service: Now, to read this, we … Continue reading HttpClient GetAsync, PostAsync, SendAsync in C#
In USD, the out of the box shortcut key for the debugger is ALT+SHIFT+D:
In Unified Service Desk, we can use custom shortcut keys to invoke Action Calls. This is very useful, as you can do a lot with Action Calls in USD. For example, we have an action call that navigates to a dashboard. We can see the field Shortcut Key on the hosted control: We will use CTRL+T to launch our dashboard: Restart USD, and click CTRL+T. You will see the dashboard … Continue reading Unified Service Desk – Custom Shortcut Keys on Action Calls
In USD, we can call the FireEvent action to fire an event in our action call. For example, let’s add a new event to Contact hosted control: Give the event a name, e.g. EventWeWillRun: In the event, we will create an action called DisplayAMessage, that will display some text, e.g. “Event has been called!”: The event should now look like this: With the event created on the contact: Now, let’s … Continue reading USD – FireEvent Action
In this post, we will look at the behavior of merging two cases in Dynamics 365. This situation may arise if you have duplicate or similar cases, and you would like to consolidate so one case exists. First, let’s create a new case. Go to Service->Cases: Create a new case: We will call it Case 1: Let’s create a new activity for Case 1: Click to add a new activity: Create … Continue reading Behavior of Merging Cases in Dynamics 365
This post is used to display sample data that an app such as Power BI could connect to. We will connect to this page in other posts. The data can also be used for other test applications. Below is a list of typical entity records. Accounts AccountId Account Name Employees Sector City State ZIP Last Purchased Revenue Number of Purchases Total Amount Spent 1 Test Co 1 4429 Retail Detroit … Continue reading Web Sample Data
In Dynamics 365, we can use the Web API to retrieve a record. We can do this by using the Id of the record, or another identifier such as the name. Let’s use Accounts as an example. To get a record using the Id, the format is: https://yourorg.api.crm.dynamics.com/api/data/v9.1/accounts(Id) Note there are no quotes around the Id. For example: https://yourorg.api.crm.dynamics.com/api/data/v9.1/accounts(D494B650-73FF-E611-8104-E0071B669E61) Returns: To get by name (accounts has a name field), we … Continue reading Retrieving a Record using Web API by Id or Name in Dynamics 365
To remove duplicates from a C# list using Linq, do the following. Define a new list. Ours has 7 elements, with “2” and “4” repeating Use Distinct().ToList() to make a new list with the distinct elements Print out to the console [sourcecode language=”CSharp”] using System; using System.Collections.Generic; using System.Linq; namespace Carl.RemoveDuplicatesList { class Program { static void Main(string[] args) { // Create list with non-unique values List<string> l = new List<string>(); … Continue reading How to Remove Duplicates from a C# List
Dynamics 365 Power Apps solutions contain a version number. These numbers are used to keep track of what functionality is contained in a particular solution release, as well as used by the Power Platform to determine if code being imported is a solution or a patch. When you create a new version, you will be asked to enter the version number. This defaults to 1.0.0.0: And must be in the … Continue reading How Solution Version Numbers Work in the Microsoft Power Platform