To uninstall the Unified Service Desk client, go through the following steps:
Browse out to Programs and Features:
Find Unified Service Desk Setup Support Files:
Click Uninstall. You will see below, click Uninstall again:
USD client is now uninstalled. Browse out to the folder in Windows where USD was originally installed, usually:
- C:\Program Files\Microsoft Dynamics CRM USD\USD
- C:\Program Files (x86)\Microsoft Dynamics CRM USD
If this directory still exists, you may see some files such as custom hosted controll dlls. You can now delete these.