Uninstalling the USD Client

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To uninstall the Unified Service Desk client, go through the following steps:

Browse out to Programs and Features:

Find Unified Service Desk Setup Support Files:

Click Uninstall. You will see below, click Uninstall again:

Click Yes:

USD client is now uninstalled. Browse out to the folder in Windows where USD was originally installed, usually:

  • C:\Program Files\Microsoft Dynamics CRM USD\USD
  • C:\Program Files (x86)\Microsoft Dynamics CRM USD

If this directory still exists, you may see some files such as custom hosted controll dlls. You can now delete these.

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