Unified Service Desk – LaunchURL Action

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In USD, the LaunchURL action is a part of the CRM Global Manager, that launches a URL outside of USD. For example, you could create an action that launches a webpage such as google.com:

This opens in a web browser:

The URL is entered into the data field. This may be useful if you would like to open a web page from a menu, for example.


Carl de Souza is a developer and architect focusing on Microsoft Dynamics 365, Power BI, Azure, and AI.

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