Unified Service Desk Client

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When USD is installed, by default it installs the client in the location:

C:\Program Files\Microsoft Dynamics CRM USD\USD

Here you will see the executable file to launch USD – UnifiedServiceDesk.exe:

Opening the UnifiedServiceDesk.exe, you will firstly see the USD version screen:

Followed by the login screen:



Carl de Souza is a developer and architect focusing on Microsoft Dynamics 365, Power BI, Azure, and AI.

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