Software + Imagination
Landing pages are a nice way to greet a user of an app, and provide them with personalized information. In this post, we will look at how to create a landing page for model driven apps. Landing pages are basically the first page a user sees when they land on an app. An example landing page I like is the Trial Home you get with a Customer Service workspace trial: … Continue reading Creating a Nice Landing Page for Model Driven Apps
Microsoft has been working hard of adding AI into several products including Power Apps. In this post, we will look at how to use the preview feature of the Power Apps maker portal to build apps using Microsoft’s Copilot AI feature. First, head over to https://admin.powerplatform.microsoft.com/ and select Settings, then select Copilot (preview). If you don’t see this option, you may need to join a trial waitlist. Be sure to turn … Continue reading Building Power Apps from Scratch Using Copilot AI
The Power Platform 2023 Release Wave 1 has a whole bunch of new and exciting features. In this post, we will look at 5 new early access features you can turn on right now. Note these are pre-release features and not to be used just yet in production environments. 1. See Which Colleagues are Viewing the Same Records as You This feature can be turned on by going to the … Continue reading 5 Cool Early Access Features for Power Platform 2023 Release Wave 1
In this post, we will look at a new preview feature in Power Automate, the ability to use natural language to create Power Automate flows, and also the ability to build approvals with Dataverse using Power Automate. The technology behind the natural language flow creation is OpenAI, a descendant of GPT-3, which also powers GitHub Co-Pilot and Power Apps Ideas. First, let’s go to Power Automate and click on Create, … Continue reading Power Automate Natural Language and Approval Flows
In this post, we will look at the Customer Service workspace functionality to open Agent Scripts dynamically based on criteria using the Expression Builder. First, let’s look at setting this up. Go to the Customer Service workspace admin app and select Session Templates, then open your session template: We have a session template called Test Case Template, which will open when a case is initiated in CSw: There are 2 agent … Continue reading Using Expression Builder to Open Agent Scripts Dynamically
Fallback queues are a useful piece of functionality in Unified Routing that ensures customer interactions are addressed by the correct agents and not missed by an organization. In this post we will look at how fallback queues work in Unified Routing and how to set them up. First, let’s create some routing against the Case entity. We will create a new workstream, and also create a new Fallback Queue: We … Continue reading Unified Routing Fallback Queues
In this post, we will look at a Power Platform 2023 Release Wave 1 feature, SharePoint integration with Power Apps through Virtual Tables. This allows us to easily through a wizard-driven interface quickly integrate SharePoint and Power Apps. Let’s look at how to do it. Check out the video on Power Platform TV: First, we will need a SharePoint site. I have one set up, with a list of Colors: … Continue reading SharePoint and Power Apps Integration with Virtual Tables
In this post, we will look at the preview feature of coauthoring and collaboration with Model-Driven Power Apps. Check out the video on Power Platform TV here: To enable or disable coauthoring, go to the Power Platform Admin Center and select your org, then Settings->Features: Select Enable Coauthoring, which lets people simultaneously edit model-driven apps together: With Coauthoring, let’s go to the Power Apps Maker portal at https://make.powerapps.com and edit an … Continue reading Coauthoring and Collaboration with Model-Driven Apps
When calling the Dynamics 365 Power Apps Web Api, you may have a need to pass a custom value along with the request. For example, let’s say you’re retrieving a list of contacts through a Web Api call, and you want to pass along a custom value CallerId so you know who is making the Web Api call. In this post, we will look at how to the tag property in Web … Continue reading Tag and Shared Variable Custom Values in Web Api Plugins
The Microsoft Creator Kit provides a nice details list control based on Fluent UI. In this post, we will look at how to pass context to a custom page and display records using the details list for Power Apps. We will go through an example of showing related contacts of an account record in a side pane. First, let’s create a new custom page. We will edit the Sales Hub app … Continue reading Fluent UI Details List with Context in Custom Page