To provide Data Access consent for Omnichannel, sign in as a Global Tenant Admin and then go to the URL:
https://go.microsoft.com/fwlink/p/?linkid=2070932
Or for GCC, go to:
https://go.microsoft.com/fwlink/p/?linkid=2128838
You will see below. Make sure to check Consent on behalf of your organization. Then click Accept:
You will see “Data access successfully granted. Please close this window”:
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