Installing the Power BI Customer Service Analytics for Dynamics 365 App

Leave a comment

Select Get Data from the bottom left, then under Services select Get:

Under Dynamics, select Customer Service Analytics for Dynamics 365 and click Get it now:

Enter your Dynamics 365 Organization URL:

Under your Apps, you will see the new app installed:

You will see the dashboard:

Select a tile to open the report. This app has the following reports:



Carl de Souza is a developer and architect focusing on Microsoft Dynamics 365, BI, Web, Cloud and Data Science.

carldesouza.comLinkedIn Twitter | YouTube


Leave a Reply

Your email address will not be published. Required fields are marked *