Author: Carl

Make Your Common Data Service Transactions Atomic Using ChangeSets in Power Automate Flows

A new feature in the Common Data Service (Current Environment) connector for Power Automate Flows is the ability to use transactions when performing some platform operations. In this post, we will look at how to use these changeset transactions, which is useful if you need to ensure your create/update/deletes are atomic, meaning if one transaction fails, they all fail, and if one succeeds, they all succeed. This is also useful … Continue reading Make Your Common Data Service Transactions Atomic Using ChangeSets in Power Automate Flows

Creating a Custom Action and Calling it from Web API in Dynamics 365 Power Apps

In Dynamics 365 and Power Apps, we can create Custom Actions and use these with plugins to invoke business-specific code through the Power Apps / Dynamics 365 Web API. These actions don’t even need any parameters to run and can contain no steps. They will simply execute our custom code, which can do whatever we want and we can invoke when we want. In this example, let’s create a plugin … Continue reading Creating a Custom Action and Calling it from Web API in Dynamics 365 Power Apps

KPI Control Error When Opening USD

When opening Unified Service Desk, you may come across the error “The hosted application KPI couldn’t be created” and it refers to the UnifiedServiceDesk.KPIControl.KPI, saying the file does not exist: In the USD configuration, we can see the Demo Customizations customization file is showing no ZIP file being uploaded: And the KPI hosted control points to the assembly it is looking for: To resolve this, let’s install the Web Client … Continue reading KPI Control Error When Opening USD

Create, Update and Share Power BI Themes through the Power BI Desktop UI

Back in July I blogged about how to create themes in Power BI. Creating your own themes involved creating a JSON file. With the latest Power BI update, we are now able to create themes using the Power BI Desktop UI, as well as export themes so you can share them easily. To enable this feature, go to Options in Power BI Desktop and under Preview features select Customize Current … Continue reading Create, Update and Share Power BI Themes through the Power BI Desktop UI

How to Create Trigger and Run Power Automate Flows in Dynamics 365 and Power Apps

Power Automate Flows have tight integration capabilities with Dynamics 365 and Power Apps. In this post, we will look at how to create a Power Automate Flow that will be used in a Power App / Dynamics 365. We will look at the various options of how to run these flows, including running them on demand in Dynamics 365 / Power Apps and having them trigger on events. If you prefer … Continue reading How to Create Trigger and Run Power Automate Flows in Dynamics 365 and Power Apps

Difference between Instant, Automated and Scheduled Flows in Power Automate and How to Change the Type

Power Automate contains different types of flows. The difference between these flows is how they are run. Let’s look at the different types and the difference in triggering these to run. Go to https://flow.microsoft.com and click on Create. We see there are 3 options of flow types: Automated Instant Scheduled Let’s create one of each to see the differences. Automated Flows These run when an event triggers the flow to run. For … Continue reading Difference between Instant, Automated and Scheduled Flows in Power Automate and How to Change the Type

Using Entity Search in Windows Navigation Rules to Get the Selected Record in USD

In Unified Service Desk, when a user selects a record from a list of records, it’s useful to know which record was selected if you want to route the record in a specific way. Let’s go through an example of what this means and how we can use Entity Search in Windows Navigation Rules to do this. Below I have a list of Contacts in an Account record in USD: … Continue reading Using Entity Search in Windows Navigation Rules to Get the Selected Record in USD

How to Refresh Multiple Power BI Datasets using Power Automate and the Power BI API

This post comes from a question following on from my Refresh a Power BI Dataset with a Button post which I shared on LinkedIn. The question was, “I wanted to refresh more than one data set in the power bi pro”. You could do this by building out multiple buttons, or you could do this by performing multiple actions within a single flow. You could also do this by calling the … Continue reading How to Refresh Multiple Power BI Datasets using Power Automate and the Power BI API

How to Authenticate and Use the Power BI API inside Power Automate

The Power BI API contains several useful pieces of functionality if you need to do interact with Power BI at a lower API level. Power Automate provides great automation features, and it’s only natural we would want to use the two together. Power Automate does have a Power BI connector, but we can get right to the Power BI API to unlock more features as well. Let’s look at how … Continue reading How to Authenticate and Use the Power BI API inside Power Automate