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Dynamics 365 Customer Engagement (CRM) · Jun 23, 2019 · 1 MIN READ

Using Microsoft Flow to Create Recurring Tasks in Dynamics 365

Microsoft Flow can be used to create recurring tasks in Dynamics 365. Let’s go through an example.

Let’s say we want to send create a task that reminds a salesperson to call their customers every morning.

Sign in to https://flow.microsoft.com. Select My Flows, then New:

Pick Scheduled – From Blank:

Set a date, time and frequency. The flow can run every Month, Week, Day, Hour, Minute and Second:

Click Create. This will create our Recurrence. Now we can tell the flow what to do. Click Next Step:

Search for Dynamics 365, and Create a new record:

Set the Entity Name to Tasks, and provide a Subject:

Add any other information, then click Save:

Now click Test to see if the flow works. Click Run Flow:

Click Done

Go to Dynamics 365. You will see the task has been set up:

The flow is now activated. Wait until the specified date/time/recurrence and you will see a new Task created in Dynamics 365.

To disable the recurring task, select the flow and click Turn Off:

 

Carl de Souza
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Carl de Souza Enterprise Architect at Microsoft · AI Technology Expert

One Response to Using Microsoft Flow to Create Recurring Tasks in Dynamics 365

  1. Can someone create a Flow for tasks that are due in Dynamics 365? This flow will send an email to the task owner as a reminder. Thanks!

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Carl de Souza
KEEP LEARNING. KEEP BUILDING.

Explore AI, agents & Microsoft technology.

I share practical ideas, tutorials, and videos about AI, AI agents, Microsoft technologies, and the Power Platform.