USD Versions

Below are the Unified Service Desk versions:

Version	Release Date	Notes
4.0	August 20, 2018	Unified Interface apps support with Web Client to UI Migration Assistant, stop accidental closure feature, new UI KM control, and preview features – USD admin app, stack notifications, SwitchSession actions
3.3	April 24, 2018	Unified Interface, Best Practice Analyzer
3.2	March 14. 2018	Performance diagnostics, faster load times
3.1.0	Nov 8, 2017	TLS 1.2, inactivity and session timer support
3.0.0	Aug 28, 2017	Configure USD diagnostics options from the Audit and Diagnostics page, exit monitoring, on-demand diagnostics, Jaws Reader Support, Decrease Average Handling Time using PreFetch, Avoid Unified Service Desk freezes using RunAsync, Keyboard Shortcuts, Enhanced Debugging options
2.2.1.806	Feb 21, 2017
2.2.1	Feb 2017	Enhanced exception handling for custom hosted controls, enhanced diagnostic logging for CHCs, keyboard shortcuts for panels
2.2	Dec 2016	Notifications, better debugging and troubleshooting, custom login and splash screen, high contrast mode
2.1.0.556	May 2016	Interactive service hub
2.0.2	April 2016	Bug fixes
2.0.1	Feb 2016	Multi-monitor support
2.0		OAuth, custom listeners, entity search service, CRM KB, HAT software factory support, enhanced browser control, easily deploy custom hosted controls
1.2.0	April 2015	Sample applications, deploy sample, Parature KM
1.1.0	Dec 2014	Guide on how to update USD and new developer guide
1.0.1	Sep 2014	Added 2 security roles, added USD area under Settings
1.0.0	May 2014	CRM SP1, CRM Online Spring 2014

Former names:

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