When starting Unified Service Desk, you may come across the error:
Creating an instance of the COM component with CLSID {0002DF01-0000-0000-C000-000000000046} from the IClassFactory failed due to the following error: 800704a6
One way to resolve the problem is to restart the machine, however there is a much simpler option.
Open Windows Task Manager and find the running Internet Explorer processes – iexplore.exe – and end all of these processes:
Now start USD. These error messages will not appear.
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I am get this error consistently will a couple of clients. Is there a know cause that can be addressed?