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Unified Service Desk · Oct 26, 2018 · 1 MIN READ

Error Creating an Instance with CLSID IClassFactory Shutdown Error in USD

When starting Unified Service Desk, you may come across the error:

Creating an instance of the COM component with CLSID {0002DF01-0000-0000-C000-000000000046} from the IClassFactory failed due to the following error: 800704a6

One way to resolve the problem is to restart the machine, however there is a much simpler option.

Open Windows Task Manager and find the running Internet Explorer processes – iexplore.exe – and end all of these processes:

Now start USD. These error messages will not appear.

Carl de Souza
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Carl de Souza Enterprise Architect at Microsoft · AI Technology Expert

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Carl de Souza
KEEP LEARNING. KEEP BUILDING.

Explore AI, agents & Microsoft technology.

I share practical ideas, tutorials, and videos about AI, AI agents, Microsoft technologies, and the Power Platform.