Creating a Support Email for your Organization in Office 365

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To add a support email, create a new user in the Office 365 Admin Portal: https://portal.office.com/adminportal/. Select Users->Add a User:

Enter Support and select a product license:

Click Add.

The new support email will then be created:

You can log into the account and start receiving emails.

Once configured, you can link the account to Dynamics 365 for automatic case creation.

 

ABOUT CARL DE SOUZA

Carl de Souza is a developer and architect focusing on Microsoft Dynamics 365, BI, Web, Cloud and Data Science.

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