The CRM Global Manager hosted control (called the Global Manager in earlier USD versions) is a specific type of hosted control in USD. The control is required (single instance). It:
- loads all USD configuration at startup
- handles window navigation rules
- handles toolbar
- handles agent scripts
- handles data management
The global manager provides pre-defined UII actions including:
- Audit
- CallDoAction
- ClearAppBar
- ClearEntityList
- Close
- CloseActive
- CopyToClipboard
- CopyToContext
- CopyLogicalEntityToContext
- CloseActivity
- CreateEntity
- CreateSession
- DeleteEntity
- DoRoute
- DoSearch
- DisplayMessage
- ExecuteOnDataAvailable
- ExecuteOnTimeout
- ExecuteOnExpressionTrue
- ExecuteScriptlet
- FireEvent
- GetTemplate
- InvokeCTI
- IsAppLoaded
- LaunchURL
- LookupQueueItem
- MoveApplicationToPanel
- MoveToPanel
- New_CRM_Page
- Open_CRM_Page
- Pause
- Popup
- RealignWindow
- ReadSettings
- RedoScreenPop
- ResetLocalCache
- RouteToQueue
- SaveAll
- SaveSetting
- SetTheme
- SetAppBar
- SetEventTimer
- SetSize
- SetWindowProperty
- ShellExecute
- ShowAbout
- ShowTab
- StopEventTimer
- Translate
- UpdateEntity
- WorkOn
There are also pre-defined events:
- DesktopReady
- SessionActivated
- SessionClosed
- SessionDeactivated
- SessionNew


UII Actions:

Events:


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