Unified Service Desk – CopyToContext Action

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The CopyToContext action in USD allows you to copy data and variables to the context.

For example, in the debugger, we can see several context replacement parameters:

We can select the CopyToContext action from the CRM Global Manager in order to override the existing activitiescomplete parameter. We will change it from false to true. Refreshing the variables shows the new value:

We can also create new parameters this way, in this case a_newparameter, and set its value:

 

 

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