In Unified Service Desk, there is an action called ShowAbout. The purpose of this action is to show the about page, which contains various information about USD and Dynamics 365.
Here we will create an action call that will show the about menu when USD loads. Typically, you may want to run the action from an “About” menu option. Create the action below. Note there are no data parameters:

Add to the DesktopReady event:

Now when USD loads, the About page is loaded:


Keep learning. Keep building.
Explore AI, agents & Microsoft technology.
I share practical ideas, tutorials, and videos about AI, AI agents, Microsoft technologies, and the Power Platform.
Subscribe on YouTube →Carl de Souza Enterprise Architect at Microsoft · AI Technology Expert
