Welcome to my Dynamics 365 Blog, where I blog about Dynamics 365 and other related Microsoft technologies.
For those of you that I haven’t met, I’m Carl de Souza, and have been using Microsoft technologies in the ERP and CRM space for several years. I use this blog to help people learn Microsoft Dynamics 365.
Since I started this blog, the Dynamics product range has evolved many times. I encourage you to check out the following learning paths, depending on what you’re trying to learn.
To learn about Microsoft Dynamics 365 Customer Experience, I have written a growing Dynamics 365 Customer Experience blog and eBook, which covers installation, configuration, administration, functionality, development, reporting, 3rd party tools, and many more features. There are hundreds of posts I have written to get you both learning and solving problems. I also have a dedicated Unified Service Desk blog which goes through various aspects of USD, from installation to configuration and development.
Hope you learn something, and of course, feel free to connect with me:
- Twitter – https://twitter.com/carldesouza
- LinkedIn – https://www.linkedin.com/in/carld/
- YouTube – https://www.youtube.com/user/carldesouza
- Email – firstname.lastname@example.org