To create an opportunity, quote, order and invoice for a customer in Dynamics 365, go through the following steps.
First, navigate to Opportunities:
Click New to create a new opportunity:
Enter required fields and save the record:
Note the different areas of an opportunity:
- Stakeholders
- Sales Team
- Competitors
- Product Line Items
- Quotes
Select Product Line Items and enter a new price list:
Click + to select a new product or an existing product:
Select an existing product. Note the price is coming from the price list:
Note the opportunity statuses:
State | Status Reason |
---|---|
0 : Open | 1 : In Progress |
2 : On Hold | |
1 : Won | 3 : Won |
2 : Lost | 4 : Canceled |
5 : Out-Sold |
And when closed:
State | Status Reason |
---|---|
0 : Open | 1 : Open |
1 : Completed | 2 : Completed |
2 : Canceled | 3 : Canceled |
Click + to enter a new quote:
The quotes window will open. The products default from the opportunity:
Note the automated quote number. You now have various options regarding this quote:
Click Activate Quote.
Note the ability to close the quote:
Note the quote statuses:
State | Status Reason |
---|---|
0 : Draft | 1 : In Progress |
1 : Active | 2 : In Progress |
3 : Open | |
2 : Won | 4 : Won |
3 : Closed | 5 : Lost |
6 : Canceled | |
7 : Revised |
Click Create Order:
An order is now created:
And the opportunity is won:
Note the ability to fulfill the order:
Note the order status:
State | Status Reason |
---|---|
0 : Active | 1 : New |
2 : Pending | |
1 : Submitted | 3 : In Progress |
2 : Canceled | 4 : No Money |
3 : Fulfilled | 100001 : Complete |
100002 : Partial | |
4 : Invoiced | 100003 : Invoiced |
And order close status:
State | Status Reason |
---|---|
0 : Open | 1 : Open |
1 : Completed | 2 : Completed |
2 : Canceled | 3 : Canceled |
Select Create Invoice:
Note the invoice paid option:
The status is now Paid:
Note the statuses for an invoice in Dynamics 365:
0 : Active | 1 : New |
2 : Partially Shipped | |
4 : Billed | |
5 : Booked (applies to services) | |
6 : Installed (applies to services) | |
2 : Paid | 100001 : Complete |
100002 : Partial | |
3 : Canceled | 100003 : Canceled |
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We have Dynamics 365 with sales, marketing, project management, and field services.
I am trying to build a Quote template that will list Products grouped by a custom product type (hardware, services, software) and then list product name, description, priceperunit, quantity, extendedamount, then have a subtotal, estimated tax, total for each product type.
I am not sure how to make the Quote show in that way.