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Install Project Service Automation for Dynamics 365
Dynamics 365 Customer Engagement (CRM) · Feb 4, 2017

Install Project Service Automation for Dynamics 365

To install Project Service Automation for Dynamics 365, head to Microsoft AppSource and search for Project Service Automation: https://appsource.microsoft.com/en-us/?search=project%20service%20automation You will see the Project…

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Dynamics 365 Linq Queries
Dynamics 365 Customer Engagement (CRM) · Jan 30, 2017

Dynamics 365 Linq Queries

In order to use LINQ queries to access Dynamics 365 data, you need to go through the following steps. This is a late-bound example.…

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Assign Power BI Licenses
Power BI · Jan 26, 2017

Assign Power BI Licenses

To assign licenses to Power BI users, do the following. In the Office 365 Admin Portal, select Billing: Select Add Subscriptions: Scroll…

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Dynamics CRM Queues
Dynamics 365 Customer Engagement (CRM) · Jan 25, 2017

Dynamics CRM Queues

Queues are used in Dynamics CRM to organize work. Each user and team in Dynamics CRM has a queue by default: To…

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Dynamics CRM Business Units
Dynamics 365 Customer Engagement (CRM) · Jan 24, 2017

Dynamics CRM Business Units

Business Units are used in Dynamics CRM to group users and teams. To create business unit, go to Settings->Security: There should be…

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USD Caching
Unified Service Desk · Jan 23, 2017

USD Caching

USD has caching functionality to allow the USD client to be loaded as quickly as possible. Caching can not only increase USD client…

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Logging in USD
Unified Service Desk · Jan 21, 2017

Logging in USD

There are several ways you can troubleshoot USD if there is an error. One of these is logging. Logging can be done at…

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