Power BI Admin Portal
To access the Power BI Admin Portal, first ensure you have Power BI Service Administrator role in Office 365. When you log into…
Read article →ARTICLES
Latest Articles
Practical guides, tutorials, and insights on AI, agents, Microsoft technologies, enterprise applications, and communication.
Dynamics CRM Package Deployer
Packages can be deployed from one environment to another using the Dynamics CRM package deployer. Let’s go through an example of how…
Read article →
Power BI Solution Templates on Github
You can find the Power BI Solution Templates on Github here: https://github.com/Microsoft/Business-platform-solution-templates
Read article →
Using Plugin Trace Log to Trace Plugin Exceptions in Dynamics 365
In Dynamics 365, you can add tracing to your code to assist with troubleshooting. To do this, in your plugin, add the…
Read article →
USD Session Lines
Session Lines are a hosted control in USD that is used for session overview and name information. Session Lines are configured in the USD…
Read article →
Introduction to FetchXML
FetchXML is a language used in Dynamics 365 to retrieve data. Here we will look at FetchXML queries. A simple way to…
Read article →
Building Charts in Dynamics CRM
Here we will look at building charts in Dynamics CRM. Let’s go through an example. Select Accounts->Sales and then select Charts: This…
Read article →
Creating Reports with Dynamics CRM Report Wizard
To build a basic report in Dynamics CRM, you can go through the following steps by using the Report Wizard. In CRM,…
Read article →
USD Replacement Keys
Replacement Keys in Unified Service Desk are used to provide specific logic to Replacement Parameters. Here we will go through each of…
Read article →
Unified Service Desk – Add CRM Dashboard or Webpage
In USD, we have the ability to display a dashboard from CRM. Let’s go through an example of how to do this.…
Read article →
Getting a Dynamics 365 CRM Dashboard URL
In the newer versions of Dynamics CRM, getting the URL of a dashboard is not that straight forward. Here are the steps to do…
Read article →
CRM Global Manager Hosted Control Actions and Events
The CRM Global Manager hosted control (called the Global Manager in earlier USD versions) is a specific type of hosted control in USD.…
Read article →