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Author: Carl de Souza

Introduction to Microsoft Teams
Office 365 · Feb 22, 2017

Introduction to Microsoft Teams

To enable Microsoft Teams, perform the following steps. First, go to Office 365 Admin at http://portal.office.com and select Services and Add-Ins: Select Microsoft Teams:…

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View Designer in XrmToolbox
Dynamics 365 Customer Engagement (CRM) · Feb 19, 2017

View Designer in XrmToolbox

The View Designer tool allows you to view the FetchXML associated with a view, and To use it, open the XrmToolbox and…

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USD Website Integration
Unified Service Desk · Feb 16, 2017

USD Website Integration

In this topic, we will go through how to integrate USD with a website. In the scenario, an agent may need to look up…

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Dynamics CRM Editable Grids
Dynamics 365 Customer Engagement (CRM) · Feb 15, 2017

Dynamics CRM Editable Grids

Editable grids are a feature of Dynamics 365. Let’s go through how to enable and use them. First, let’s look at how…

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