Author: Carl de Souza

Power Automate / Flow · Feb 2, 2017

Creating Microsoft Flows for Microsoft Dynamics

Microsoft Flow can be used with Microsoft Dynamics to create flows. Searching for Dynamics in the available flows, you can see there are…

Power Automate / Flow · Feb 1, 2017

Microsoft Flow is a new service from Microsoft that enables creating automated workflows between applications. It is like IFTTT (if this then…

Dynamics 365 Customer Engagement (CRM) · Jan 30, 2017

In order to use LINQ queries to access Dynamics 365 data, you need to go through the following steps. This is a late-bound example.…

Power BI · Jan 29, 2017

In Office 365 Admin, select the Groups icon, or type in Add a group: From here, you will see all existing groups:…

SQL Server · Jan 28, 2017

The AdventureWorks sample databases that had been used for a long time for SQL Server have been replaced with the SQL Server 2016 version. This…

Power BI · Jan 26, 2017

To assign licenses to Power BI users, do the following. In the Office 365 Admin Portal, select Billing: Select Add Subscriptions: Scroll…

Dynamics 365 Customer Engagement (CRM) · Jan 25, 2017

Queues are used in Dynamics CRM to organize work. Each user and team in Dynamics CRM has a queue by default: To…

Dynamics 365 Customer Engagement (CRM) · Jan 24, 2017

Business Units are used in Dynamics CRM to group users and teams. To create business unit, go to Settings->Security: There should be…

Unified Service Desk · Jan 23, 2017

USD has caching functionality to allow the USD client to be loaded as quickly as possible. Caching can not only increase USD client…

Unified Service Desk · Jan 21, 2017

There are several ways you can troubleshoot USD if there is an error. One of these is logging. Logging can be done at…