Author: Carl de Souza

Power BI · Jan 20, 2017

Power BI Admin Portal

To access the Power BI Admin Portal, first ensure you have Power BI Service Administrator role in Office 365. When you log into…

Dynamics 365 Customer Engagement (CRM) · Jan 19, 2017

Packages can be deployed from one environment to another using the Dynamics CRM package deployer. Let’s go through an example of how…

Power BI · Jan 18, 2017

You can find the Power BI Solution Templates on Github here: https://github.com/Microsoft/Business-platform-solution-templates

Dynamics 365 Customer Engagement (CRM) · Jan 17, 2017

In Dynamics 365, you can add tracing to your code to assist with troubleshooting. To do this, in your plugin, add the…

Unified Service Desk · Jan 16, 2017

Session Lines are a hosted control in USD that is used for session overview and name information. Session Lines are configured in the USD…

Dynamics 365 Customer Engagement (CRM) · Jan 15, 2017

FetchXML is a language used in Dynamics 365 to retrieve data. Here we will look at FetchXML queries. A simple way to…

Dynamics 365 Customer Engagement (CRM) · Jan 14, 2017

Here we will look at building charts in Dynamics CRM. Let’s go through an example. Select Accounts->Sales and then select Charts: This…

Dynamics 365 Customer Engagement (CRM) · Jan 12, 2017

To build a basic report in Dynamics CRM, you can go through the following steps by using the Report Wizard. In CRM,…

Unified Service Desk · Jan 11, 2017

Replacement Keys in Unified Service Desk are used to provide specific logic to Replacement Parameters. Here we will go through each of…

Unified Service Desk · Jan 10, 2017

In USD, we have the ability to display a dashboard from CRM. Let’s go through an example of how to do this.…