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USD – Scriptlets
Unified Service Desk · Jul 1, 2018

USD – Scriptlets

In Unified Service Desk, there is a feature called Scriptlets, which are basically JavaScript code snippets / functions that are created once…

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USD – InvokeCTI Action
Unified Service Desk · Jun 28, 2018

USD – InvokeCTI Action

In Unified Service Desk, there is an action to invoke a CTI call. The parameters are: Parameter Description type This is the…

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