Unified Service Desk – Client Folders
After installing the Unified Service Desk client, there are several folders in the system. AppData\Roaming\Microsoft\USD This directory holds the USD configuration information…
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Power BI and Dynamics 365 Data Security
In this post we will discuss how Dynamics 365 and Power BI deals with data security. For example, you may have Dynamics…
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USD – LookupQueueItem and WorkOn Actions
In Unified Service Desk, there are some actions that assist with queues. The first is LookupQueueItem. Let’s say we have a case…
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USD – CreateEntity, DeleteEntity, UpdateEntity Actions
In Unified Service Desk, there is an action to create an entity record and delete an entity record. For example, we have…
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USD – CloseActive Action
In Unified Service Desk, CloseActive closes the active hosted control in the tab specified. For example, if we have a tab contact open…
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Simple JavaScript Called OnLoad HTML Example
To call a JavaScript function when an HTML page loads, use the code below: [sourcecode language=”JavaScript”] <!DOCTYPE html> <html> <head> <script> function…
Read article →Unified Service Desk Entities and Names
Below is a list of Unified Service Desk entities and lookups, if you need to find them in Advanced Find or migrate…
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Console App to Interact with Azure Blobs
Azure blobs can be interacted with through Visual Studio. Here we will go through an example of interacting with a blob in…
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Creating an Azure Storage Account
Azure Storage Accounts are unique namespaces where you can store different forms of Azure data. There are 2 different types of storage…
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Installing and Using Azure Storage Explorer
Azure Storage Explorer is an app that allows you to view storage resources such as blobs, tables, queues and files in different…
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Azure Functions Intro – Http Trigger
An Azure Function is an “event driven, compute-on-demand experience…with capabilities to implement code triggered by events occurring in Azure or third party…
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Creating a North52 Process Genie
North52 Process Genies are useful for extending Dynamics 365 processes such as workflows, dialogs and actions. In Dynamics 365, select Settings->BPA Home:…
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