Unified Service Desk Entities and Names

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Below is a list of Unified Service Desk entities and lookups, if you need to find them in Advanced Find or migrate the data to other environments:

msdyusd_answer – Agent Script Answer
msdyusd_task – Agent Script Task
msdyusd_agentscriptaction – Action Call
msdyusd_agentscripttaskcategory – Agent Script Task Category
msdyusd_configuration – Configuration
msdyusd_customizationfiles – Customization File
msdyusd_search – CTI Search
msdyusd_entitysearch – Entity Search
msdyusd_uiievent – Event
msdyusd_entityassignment – Entity Type
msdyusd_form – Form
uii_hostedapplication – Hosted Control
msdyusd_languagemodule – Language Module
msdyusd_scripttasktrigger – Script Task Trigger
msdyusd_scriptlet – Scriptlett
msdyusd_sessioninformation – Session Information
msdyusd_toolbarstrip – Toolbar
msdyusd_toolbarbutton – Toolbar Button
uii_action – UII Action
msdyusd_windowroute – Window Navigation Rule

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