Introduction to Entity Framework
Microsoft’s Entity Framework is an Object Relational Mapping (ORM) framework for ADO.NET. Let’s go through an example of how to use Entity…
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How to Change the CTI Port in Unified Service Desk
In USD, the CTI generic adapter port defaults to 5000. So, if you start USD and send a request by putting the…
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Resizable USD Panels with WPF Splitter
In Unified Service Desk, the out of the box Left and Right panel are not resizable to the USD user. I.e. if…
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Dynamics 365 Add App to Outlook Users
In Dynamics 365, you can easily add which users have the App for Outlook. To do this, go to Settings->Dynamics 365 App…
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Win32API SetWindowPos Example
We will continue on from a previous post to show how to use SetWindowPos. In our app, we are embedding a console…
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Embedding a Console App in WPF with WinAPI, UII and Windows Forms Integration
In this post we will look at how to embed a Console App into a WPF application. We will do this utilizing…
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Dynamics CRM Quick View Forms
A quick view form is a way to display more information to the user from another entity selected on a form, e.g.…
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Dynamics 365 Interactive Service Hub
Interactive Service Hub is a feature in Dynamics 365 designed specifically for optimized customer service. Interactive Service Hub can be accessed by…
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Dynamics 365 Hierarchies
Dynamics 365 has functionality for hierarchies. This is useful when you have records that fall into a parent-child scenario, such as accounts…
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Sharing Personal Charts in Dynamics 365
When you create personal charts, you can share them with other users. To do this, first ensure the user is assigned a…
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Checking for USD with window.IsUSD
To check from JavaScript if Dynamics 365 is being accessed from within the USD application or not within the USD application, use…
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Creating a Template in Visual Studio
In this post, we will go through creating a project template in Visual Studio. First, open Visual Studio, and create a new…
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