Dynamics 365 Online Release Cycle
Dynamics 365 releases updates at different frequencies depending on the type of the update. Minor updates may occur during any given month.…
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Relationship Insights Install
To install Relationship Insights, go to the Dynamics 365 Administration Center. Select Dynamics 365 Relationship Insights and click Manage: You will see…
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Deleting a Virtual Machine in Azure
To delete a Virtual Machine in Azure, log into https://portal.azure.com/ and select Virtual Machines. Select the machine to delete and click Delete: You will…
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Unified Service Desk – CloseActivity Action
Let’s say you would like to close a Dynamics 365 activity through USD. There is an action in the CRM Global Manager…
Read article →Intro to Object Relational Mapping (ORM)
Object-Relational Mapping, or ORM, is a way of allowing you to access data in your database in the form of objects in…
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Dynamics 365 – Create, Retrieve, Update, Delete Console App
In this post, we will create a console app that performs a CRUD operation on Dynamics 365. In Visual Studio, create a…
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Setting Session Name in Unified Service Desk
In USD, when a new session is opened, the user by default sees the words “New Session” on the tab: Under our…
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Dynamics 365 Retrieve and Update using C#
In this post we will look at how to retrieve a record using Retrieve Multiple, then update the record. The example is,…
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USD – SetSize
In Unified Service Desk, you can set the size of a hosted control using the SetSize action. To demonstrate this, we will…
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Unified Service Desk – CopyToContext Action
The CopyToContext action in USD allows you to copy data and variables to the context. For example, in the debugger, we can…
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Assign Roles to Apps in Dynamics 365
To assign roles to your apps in Dynamics 365, go to Settings->My Apps: Select the ellipse next to your app and you…
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Using the Dynamics 365 Diagnostics Tool
To use the Dynamics 365 Diagnostics Tool, add /tools/diagnostics/diag.aspx to your environment URL, e.g. This will bring up the page: We can see…
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