Author: Carl de Souza

Dynamics 365 Customer Engagement (CRM) · Mar 2, 2023

5 Cool Early Access Features for Power Platform 2023 Release Wave 1

The Power Platform 2023 Release Wave 1 has a whole bunch of new and exciting features. In this post, we will look…

Power Automate / Flow · Feb 27, 2023

In this post, we will look at a new preview feature in Power Automate, the ability to use natural language to create…

Contact Center / Omnichannel · Feb 20, 2023

In this post, we will look at the Customer Service workspace functionality to open Agent Scripts dynamically based on criteria using the…

Contact Center / Omnichannel · Feb 1, 2023

Fallback queues are a useful piece of functionality in Unified Routing that ensures customer interactions are addressed by the correct agents and…

Dynamics 365 Customer Engagement (CRM) · Jan 30, 2023

In this post, we will look at a Power Platform 2023 Release Wave 1 feature, SharePoint integration with Power Apps through Virtual…

Power Apps / Custom Pages / Dataverse / Power Fx · Jan 27, 2023

In this post, we will look at the preview feature of coauthoring and collaboration with Model-Driven Power Apps. Check out the video…

Dynamics 365 Customer Engagement (CRM) · Oct 26, 2022

When calling the Dynamics 365 Power Apps Web Api, you may have a need to pass a custom value along with the request.…

Power Apps / Custom Pages / Dataverse / Power Fx · Oct 10, 2022

The Microsoft Creator Kit provides a nice details list control based on Fluent UI. In this post, we will look at how to…

Power Apps / Custom Pages / Dataverse / Power Fx · Oct 4, 2022

In this post, we will look at why you might be missing the Code Components tab in Power Apps and how to…

Power Apps / Custom Pages / Dataverse / Power Fx · Sep 29, 2022

In a previous post, we looked at how to install and use the Power Apps Creator Kit to create beautiful and consistent…