Let’s look at how to use Retrieve and RetrieveMultiple using JavaScript and the Xrm.WebApi.
Consider the scenario where we have an account:

We can run this code in browser debugger. Hit F12 and let’s run this code:
var Entity = "account";
var Id = "d2720425-53ad-43c3-b9dc-e7452b80ae13";
var Select = "?$select=name";
Xrm.WebApi.retrieveRecord(Entity, Id, Select).then(
function success(result) {
console.log("Success: " + result.name);
},
function (error) {
console.log(error.message);
}
);
We get the output:

And if we want to do a RetrieveMultiple:
var Entity = "account";
var Select = "?$select=name";
var Filter = "&$filter=name eq 'New Account Test'";
Xrm.WebApi.retrieveMultipleRecords(Entity, Select + Filter).then(
function success(result) {
for (var i = 0; i < result.entities.length; i++) {
console.log(result.entities[i]);
}
// If you're trying to get the first one
if (result != null) {
console.log(result.entities[0].name);
}
},
function (error) {
console.log(error.message);
}
);
We get:

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