Process Center and Processes Disappear from Site Map in D365

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In D365, processes such as Actions, Business Process Flows, Dialogs and Workflows can be created and managed through Settings->Process Center in the Dynamics 365 site map:

This option has been known to disappear for some organizations. If Process Center is missing, perform the following steps to re-enable the option in the site map.

First, go to Settings->Customizations and customize the system. Open Client Extensions->Site Map:

This will open the Site Map Designer:

Select Settings:


Change the Title and Id to Process Center:

Next add a Subarea:

Change the Entity to “Process”:

Click Save and Publish:

Refresh your Dynamics 365 page. You will now be able to see the Process Center in your Site Map.

Note, you can also create and view processes through Customizations:



Carl de Souza is a developer and architect focusing on Microsoft Dynamics 365, BI, Web, Cloud and Data Science.

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