Voice of the Customer for Dynamics 365 Performance and Limitations

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Voice of the Customer for Dynamics 365 uses Azure and Azure Storage when customer surveys are published. Responses from customers are temporarily stored in Azure Service Bus, then retrieved and stored in Dynamics 365 and deleted from Azure.

Recommendations and Limitations

Maximum Surveys200
Maximum questions on a survey250
Maximum pages per survey25
Maximum sections per page10
Maximum email invitations include piped data (24 hours):50,000

For more information, visit https://docs.microsoft.com/en-us/dynamics365/customer-engagement/voice-of-customer/get-feedback-surveys.


Carl de Souza is a developer and architect focusing on Microsoft Dynamics 365, Power BI, Azure, and AI.

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