Upgrading to USD 3.3

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In this post we will upgrade to USD 3.3.

Below, under Settings->Solutions, we can see the versions for the USD solution and the UII solution:

Download the latest USD package 3.3 package. We will first run the Package Deployer:

Run the Package Deployer:

Click Continue:

And Continue:

And select Unified Service Desk – Upgrade:

Click Next:

Click Next:

Click Next:

Click Next:

Once complete, we will see the solutions have been upgraded:

We can now download the 3.3 client:

Run the exe to install. Launch USD, you will see the new version:



Carl de Souza is a developer and architect focusing on Microsoft Dynamics 365, Power BI, Azure, and AI.

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