In this post we will upgrade to USD 3.3.
Below, under Settings->Solutions, we can see the versions for the USD solution and the UII solution:
Download the latest USD package 3.3 package. We will first run the Package Deployer:
Run the Package Deployer:
And select Unified Service Desk – Upgrade:
Once complete, we will see the solutions have been upgraded:
We can now download the 3.3 client:
Run the exe to install. Launch USD, you will see the new version: