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Unified Service Desk · Aug 28, 2018 · 1 MIN READ

Unified Service Desk – Unified Interface Page vs CRM Page

Below is a comparison of the pre-defined actions and events installed when a new hosted control is created.

CRM Page

UII Actions
  • AssociatedView
  • Close
  • CloseActive
  • CloseAndPrompt
  • default
  • DisableToolbarButton
  • EnableToolbarButton
  • Find
  • FireEvent
  • GetSelectedCount
  • GetSelectedIds
  • GoBack
  • GoForward
  • GoHome
  • LoadArea
  • lookupinfo
  • MoveToPanel
  • Navigate
  • New_CRM_Page
  • Open_CRM_Page
  • Popup
  • RealignWindow
  • Refresh
  • ReRoute
  • RunScript
  • RunXrmCommand
  • Save
  • SaveAll
  • SaveAndClose
  • ScanForDataParameters
  • SetSize
  • SetUserCanClose
  • ToggleNavigation
  • ToggleRibbon
  • WaitForComplete
  • WaitForData
Events
  • ActiveClosed
  • BrowserDocumentComplete
  • PageLoadComplete
  • PopupRouted
  • RefreshRequested
  • Saved

Unified Interface Page

UII Actions
  • AssociatedView
  • Close
  • CloseActive
  • CloseAndPrompt
  • default
  • Find
  • FireEvent
  • GetSelectedCount
  • GetSelectedIds
  • GoBack
  • GoForward
  • GoHome
  • MoveToPanel
  • Navigate
  • New
  • New_CRM_Page
  • open
  • Open_CRM_Page
  • Popup
  • RealignWindow
  • Refresh
  • RunScript
  • RunXrmCommand
  • Save
  • SaveAll
  • SaveAndClose
  • ScanForDataParameters
  • SetSize
  • SetUserCanClose
  • SetVisualProperty
Events
  • ActiveClosed
  • Closing
  • DataReady
  • NavigationRequested
  • PageReady
  • RefreshRequested
  • Saved
Carl de Souza
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Carl de Souza Enterprise Architect at Microsoft · AI Technology Expert

One Response to Unified Service Desk – Unified Interface Page vs CRM Page

  1. For UCI migration, should we change all the Hosted Controls “host type” value as “Unified Interface Page” from “CRM Page”? …or that just applies only on those that handle JS code related with context??

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Carl de Souza
KEEP LEARNING. KEEP BUILDING.

Explore AI, agents & Microsoft technology.

I share practical ideas, tutorials, and videos about AI, AI agents, Microsoft technologies, and the Power Platform.