When trying to merge records in Dynamics 365, you may not see the Merge button, which appears when you select a record in a view:

Or in Advanced find (the icon should be below):

If you do not see these options, ensure your role has sufficient Merge privileges. Under Business Management->Miscellaneous Privileges, select Merge:

You will see the Merge option:


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Hello,
My security role has merge privileges set but the merge button is still missing from the view and advanced find.
Thank you,
Scott Parks