In this post, we will look at how to use the Relevance Search in Dynamics 365 to search through Notes. Let’s say we have a note on an Account in the Timeline like below:

Open up the solution and select Configure Relevance Search:

Select the Note entity and click Add:

You may need to wait some time for the change to work.
Now, go to relevance search by selecting the Search icon:
![]()
You may need to switch from Categorized Search to Relevance Search:

Search for “test”. We see Notes in the Record Type and the Note appearing in the list:

Selecting it, we see the test note:


Keep learning. Keep building.
Explore AI, agents & Microsoft technology.
I share practical ideas, tutorials, and videos about AI, AI agents, Microsoft technologies, and the Power Platform.
Subscribe on YouTube →Carl de Souza Enterprise Architect at Microsoft · AI Technology Expert