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Dynamics 365 Customer Engagement (CRM) · Dec 24, 2016 · 1 MIN READ

Dynamics CRM Integration Options

There are many different ways you can integrate with Dynamics CRM. Here I will go through some of the available options.

Web API

The Web API is a RESTful web service. It uses JSON for requests and responses. You can use Web API with JavaScript. This works both online and on premise. This is useful for connecting Power BI to Dynamics CRM.

https://yourinstance.crm.dynamics.com/api/data/v8.1/

E.g. https://yourinstance.crm.dynamics.com/api/data/v8.1/accounts/

OData

The OData endpoint is deprecated with the release of Dynamics 365, but is still available for compatibility purposes.

https://yourinstance.crm.dynamics.com/XRMServices/2011/OrganizationData.svc/

 

Carl de Souza
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Carl de Souza Enterprise Architect at Microsoft · AI Technology Expert

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Carl de Souza
KEEP LEARNING. KEEP BUILDING.

Explore AI, agents & Microsoft technology.

I share practical ideas, tutorials, and videos about AI, AI agents, Microsoft technologies, and the Power Platform.

Subscribe on YouTube →Work With Me →
Carl de SouzaEnterprise Architect at Microsoft · AI Technology Expert