Creating a New Service Task in Field Service for Dynamics 365

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To create a new service type task in Field Service, go to Field Service Settings and select Service Task Types:

You will see a list of Service Task Types:

Click New to create a new one:

Enter the name, duration of the task and description:

This can then be added to the work order:



Carl de Souza is a developer and architect focusing on Microsoft Dynamics 365, Power BI, Azure, and AI.

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