In Dynamics 365, there are some entities which use auto-number prefixes that can be configured. These entities are:
- Contracts
- Cases
- Articles
- Quotes
- Orders
- Invoices
- Campaigns
- Categories
- Knowledge Articles
To configure this, go to Setting->Administration and click on Auto-Numbering:
Here you will see tabs for each of the options:
Let’s look at Orders. The next number is ORD-1002- and then a set of 6 characters. The suffix is used to guarantee uniqueness for records created offline:
Let’s create a new Order:
The new order is created:
And in our Settings, the next Order Number is incremented:
Note, articles and knowledge articles do not have suffixes:
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