Connecting Outlook Client to Office 365
To the Outlook web client for Office 365 you can go to this address to access your email: https://outlook.office365.com To connect the…
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USD – Setting Hosted Control and Panel Size
In Unified Service Desk, you can set the size of a hosted control by calling SetSize and SetVisualProperty. For example, if we…
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Connecting Dynamics 365 and Power BI with Microsoft Flow
In my previous post, I discussed my prototype to show streaming live sales orders that are being entered into Dynamics 365 appear in a…
Read article →Watch Your Sales Orders Stream in Real Time with Dynamics 365 with Flow
Here’s the scenario. You’re a CEO, and you love seeing new sales orders stream in. And you love the beach. You want to see…
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Business Process Flows in Dynamics 365
Business Process Flows in Dynamics 365 are used to help records go through a particular business process, and also help users in creating…
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USD – Expanding and Collapsing Panels
In Unified Service Desk, there are several panels in the client application. These panels can be collapsed and expanded through USD configuration.…
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Dynamics 365 KingswaySoft SSIS Integration
To create a KingswaySoft integration, go through the steps. In SSDT, select new Integration Services Project: A new project is created: Under…
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Dynamics 365 KingswaySoft Install
To install the KingswaySoft adapter for Dynamics CRM, go to http://www.kingswaysoft.com/products/ssis-integration-toolkit-for-microsoft-dynamics-365/download Download the suitable version: Run the exe: Click on Custom to view…
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Installing Dynamics 365 Templates on Visual Studio 2017
The Dynamics 365 templates for Visual Studio are not designed for use with Visual Studio 2017. However, you can install the templates…
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Dynamics CRM Relationship Insights
Relationship Insights is one of the built in intelligence capabilities in Dynamics 365. It delivers prescriptive recommendations. It looks at data you have…
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Dynamics CRM Ribbon Customizations
The Dynamics CRM ribbon is the navigation of each page. For example, Accounts contain the ribbon: Selecting an account changes the ribbon options…
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USD – Stop User from Closing a Tab
In Unified Service Desk, hosted controls have a property to allow the user to open and close the control. In some cases,…
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