Accessing Interactive Service Hub for Dynamics 365

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To access Interactive Service Hub (ISH) for Dynamics 365, navigate to Settings and under Application, click on Interactive Service Hub:

If this is not in the sitemap, you can navigate directly to the Interactive Service Hub page by adding engagementhub.aspx to your Dynamics 365 URL, for example https://yourorg.crm.dynamics.com/engagementhub.aspx.

This will open a page that loads ISH:

You may see a message such as “Your browser’s effective resolution is lower than the recommended”:

Click OK. You will then see ISH loaded:

 

ABOUT CARL DE SOUZA

Carl de Souza is a developer and architect focusing on Microsoft Dynamics 365, Power BI, Azure, and AI.

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