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Dynamics 365 Customer Engagement (CRM) · May 12, 2017 · 1 MIN READ

Set Default Form and Order in Dynamics 365

In Dynamics 365, you can have multiple forms that can be displayed per entity. For example, in a previous post we showed how to create a new Main form. If we browse to an Account record, the form will open to a particular form, in this case it opens to the Account form:

Now, let’s change this to the Account for Interactive Experience form:

If we close the record or Dynamics 365, and then open the same or a different account record, we can see it remembers the last form that we selected:

To change the order of the forms displayed, in Customizations for this entity go to Form Order and select the type of form, e.g. Main Form Set:

We can then change the order or the selector:

So when a record is selected, the order in the selector will be set accordingly:

 

Carl de Souza
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Carl de Souza Enterprise Architect at Microsoft · AI Technology Expert

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Carl de Souza
KEEP LEARNING. KEEP BUILDING.

Explore AI, agents & Microsoft technology.

I share practical ideas, tutorials, and videos about AI, AI agents, Microsoft technologies, and the Power Platform.