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To add a support email, create a new user in the Office 365 Admin Portal: https://portal.office.com/adminportal/. Select Users->Add a User: Enter Support and select a product license: Click Add. The new support email will then be created: You can log into the account and start receiving emails. Once configured, you can link the account to Dynamics 365 for automatic case creation.
eConnect is a Dynamics GP API to get and write data using GP business logic. eConnect Requester is way to get retrieve from Dynamics GP. To use the requester, install eConnect, and then browse to the Requester Setup folder, for GP 2016 located at: C:\Program Files\Microsoft Dynamics\eConnect 16.0\Requester Setup Then, open the RequesterSetup.exe: Select Connection Settings->Setup Connection: Enter your database connection information: Click Connect, and the window will refresh with information … Continue reading Get Data from Dynamics GP using eConnect Requester
Entities in Dynamics 365 contain forms, which display information to the user and can allow input. To view forms of an entity, in customizations, select the entity and Forms: To create a new form, select New. We will create a new Main Form: This will open the window: Note in the form properties we can set the form name: Make changes to the form, save and publish the form. Now … Continue reading Adding Forms in Dynamics 365
As per the Event Execution Pipeline for plugins in Dynamics 365, here we will look at a pre-validation plugin. These plugins execute before the main system operation and outside the database transaction. Pre-validation runs before validation occurs. You can also modify values at this stage, though this may be generally done in pre-operation. If you are creating a record, as the record is not created at this point, you will not … Continue reading Dynamics 365 – Pre-validation Plugin
When working with Office 365, there are 3 ways to provide user identity: Manage all users in Azure Active Directory. In this case, there is no traditional active directory; AAD is managed in the cloud Synchronized Identity. In this case, user identity is synchronized between Azure Active Directory and traditional Active Directory. This is done by using a tool such as DirSync. For more information click here. Here, a user … Continue reading Office 365 Identity Management
You can pin an existing visual in Power BI from one dashboard to another. Here, I have a dashboard called MSFT with one visual showing stock data: Hover over the visual and select pin: You will be presented with the Pin to dashboard prompt. Select an existing dashboard or create a new one: The visual will now be copied to the new or existing dashboard:
Field security is available in Dynamics 365. If you are dealing with sensitive information, you may want to prevent a field from displaying it’s data, unless you are a user with certain permissions. Dynamics 365 provides a capability to do this. To enable Field Security, go to an entity and create a new field. You will see a field security option. Select Enable: Add the field to your entity form … Continue reading Dynamics 365 Field Security
In Unified Service Desk, there are several areas where data is stored that helps with the functioning of the application. If we open USD and go to the Debugger, we can see, depending on where we are in the application, different areas such as Context, Global and Session store different replacement parameters. These are useful for different reasons such as: Creating URLs through substituting a string Specifying strings for entity … Continue reading USD – What is the Context, Global and Session
In this post, we will look at creating a new UII application from scratch, that will be used in USD. The UII application will be a Windows Forms application, where we can add fields, add any business logic, and ultimately update the $Context in USD as well as be notified when another application updates the $Context. In Visual Studio, go to File->Next Project and select UII Windows Forms Hosted Control: … Continue reading USD – Create a UII Application from Scratch
Dialogs are a way to guide a user through a set of interactive questions and then perform actions based on their responses. They are designed for user interaction. Let’s go through creating a dialog. Let’s say we want to create a dialog that is used for capturing information about how satisfied a customer is with our service. Go to Settings->Processes and select Category = Dialog: Click OK and it will … Continue reading Dialogs in Dynamics 365