Tracking Knowledge Article Versions in Dynamics 365
In Dynamics 365, you can maintain different versions of Knowledge Articles. Let’s say we have a published article we want to update. We are at major version 1.0 of the article: Let’s create another version of the article, version 1.1: Click OK: Let’s update the article by updating the text. We will change It’s to It is: Click Save to save the 1.1 article: At this point, version 1.0 is … Continue reading Tracking Knowledge Article Versions in Dynamics 365