Posts

How to Create Trigger and Run Power Automate Flows in Dynamics 365 and Power Apps

Power Automate Flows have tight integration capabilities with Dynamics 365 and Power Apps. In this post, we will look at how to create a Power Automate Flow that will be used in a Power App / Dynamics 365. We will look at the various options of how to run these flows, including running them on demand in Dynamics 365 / Power Apps and having them trigger on events. If you prefer … Continue reading How to Create Trigger and Run Power Automate Flows in Dynamics 365 and Power Apps

Difference between Instant, Automated and Scheduled Flows in Power Automate and How to Change the Type

Power Automate contains different types of flows. The difference between these flows is how they are run. Let’s look at the different types and the difference in triggering these to run. Go to https://flow.microsoft.com and click on Create. We see there are 3 options of flow types: Automated Instant Scheduled Let’s create one of each to see the differences. Automated Flows These run when an event triggers the flow to run. For … Continue reading Difference between Instant, Automated and Scheduled Flows in Power Automate and How to Change the Type

Using Entity Search in Windows Navigation Rules to Get the Selected Record in USD

In Unified Service Desk, when a user selects a record from a list of records, it’s useful to know which record was selected if you want to route the record in a specific way. Let’s go through an example of what this means and how we can use Entity Search in Windows Navigation Rules to do this. Below I have a list of Contacts in an Account record in USD: … Continue reading Using Entity Search in Windows Navigation Rules to Get the Selected Record in USD

How to Refresh Multiple Power BI Datasets using Power Automate and the Power BI API

This post comes from a question following on from my Refresh a Power BI Dataset with a Button post which I shared on LinkedIn. The question was, “I wanted to refresh more than one data set in the power bi pro”. You could do this by building out multiple buttons, or you could do this by performing multiple actions within a single flow. You could also do this by calling the … Continue reading How to Refresh Multiple Power BI Datasets using Power Automate and the Power BI API

How to Authenticate and Use the Power BI API inside Power Automate

The Power BI API contains several useful pieces of functionality if you need to do interact with Power BI at a lower API level. Power Automate provides great automation features, and it’s only natural we would want to use the two together. Power Automate does have a Power BI connector, but we can get right to the Power BI API to unlock more features as well. Let’s look at how … Continue reading How to Authenticate and Use the Power BI API inside Power Automate

Refresh a Power BI Dataset with a Button Using the Power Automate Mobile App

In this post, we will look at how to refresh a Power BI dataset using the Power Automate (Flow) mobile app. We previously looked at how to refresh a Power BI Dataset using a Power Apps Canvas App. When using Power Automate, it’s even easier. First, log into Power Automate at https://flow.microsoft.com/. Create a new Instant – from blank Flow: Give the flow a name, e.g. Manually Refresh Power BI Dataset. … Continue reading Refresh a Power BI Dataset with a Button Using the Power Automate Mobile App

Build a Power App Mobile App that Displays and Refreshes your Power BI Data with a Button Click

Imagine a scenario where your Power BI dataset does not show the latest data, for example, if you are in between a scheduled hourly or daily refresh, and your boss needs to see the latest and greatest data in a Power BI report. And, you’re out on the road. There’s a few ways to solve this problem (in another post I show building a Power Automate button). In this post, … Continue reading Build a Power App Mobile App that Displays and Refreshes your Power BI Data with a Button Click

Using USD Event Parameters To Help With Business Logic

In this post, we will look at Unified Service Desk Event Parameters that can be used to help with building business logic into your USD apps. Event Parameters are parameters that are populated as a result of a USD event occurring. When used with action calls when events run, they can be used like other parameters in USD. Let’s look at how they work. In my USD environment I have … Continue reading Using USD Event Parameters To Help With Business Logic